About the experience
What can I expect from Harry Potter: A Forbidden Forest Experience?
Take a walk through an enchanting woodland filled with magical creatures and moments from the Harry Potter™ and Fantastic Beasts™ series. This outdoor light trail, inspired by the iconic Forbidden Forest, will have you reliving some of your favorite moments as you explore after dark the sounds, lights, and special effects that bring the Wizarding World to life.
Where is the experience located?
The experience takes place at LUNA FALL: 1836 Iljuseo-ro, Andeok-myeon, Seogwipo-si, Jeju
Does the experience take place in an indoor or outdoor venue?
This experience is held outdoors. If due to the weather forecast the event cannot be held, we will notify you via email at the same address linked to your Fever account. When in doubt, please remember to check your spam folder too.
How long is the experience?
Your adventure will likely last 60-90 mins. However, there is lots to see and do at your own pace, so make sure you save some extra time to make the most of everything on offer!
Will food and beverage be available on site for purchase?
Yes! You will be able to purchase food and beverage at this event.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings
Is there virtual reality?
This experience does not have virtual reality.
Is there a dress code?
Feel free to dress casually, as there's no formal dress code. While we encourage you to embrace the experience and dress up, it's entirely optional. Since the event takes place on an outdoor winter trail, we strongly suggest wearing sturdy outdoor shoes to navigate uneven terrain and dressing warmly to stay comfortable.
Will there be merchandise for sale?
Yes, there will be an on-site shop for official Harry Potter™ and Fantastic Beasts™ merchandise to purchase.
Do I need to have watched the movies?
We encourage it! But even if you are brand new to Harry Potter™ and this is your first foray into the magical world, you will enjoy the experience regardless.
Will it be scary?
This is a family experience; however, elements may be perceived as a little spooky for certain individuals. If you have arachnophobia, please let us know when you arrive and we can make sure that we accommodate any needs to avoid spider-themed elements.
What is the minimum age?
There is no minimum age, however, given it is a lit trail at night, containing magical creatures from the film series, some younger guests might find elements a little bit spooky. We recommend that all children under the age of 12 years old be accompanied by an adult.
Children under what age enter free?
Children under 3 can enjoy the experience free of charge!
Please provide relevant proof-of-age documents (medical insurance card or other documents).
About tickets
Where can I purchase tickets?
Can I purchase tickets at the door?
Yes, an on-site ticket booth will be available. However, to ensure a smooth entry experience, we recommend purchasing your tickets online in advance. Tickets can be purchased through the Fever App, available on Google Play and the Apple App Store or on the Fever website.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
No, you can find your ticket in the "Tickets" section of the Fever app (download the app from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase. You will also find your QR code in your purchase confirmation email.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Can I change the date of my ticket? Are refunds allowed?
This is an open-date ticket, so you can visit on any date of your choice without needing to change your booking date.
If unused, the ticket can also be refunded up until the end of the experience. If you need assistance with this, please contact us and include the ticket ID associated with your purchase. You can also check if the exchange option is available by consulting your ticket in the "Tickets" section of the Fever App where, if enabled, the "refund" button will appear. For more information, you can consult our T&Cs.
Can I make a group booking?
Groups (20+ people)
Make it easy for groups of 20 or more to book tickets. Enjoy a magical experience at Harry Potter™: A Forbidden Forest Experience, tailored to your group’s needs and preferences.
Please reserve your tickets via hpff_group@dot-mill.com
About access to the event
What are the entry and operation hours of the experience?
We are open from Dec 17, 2026. The experience will be open on public holidays.
Hours will vary from month to month. (April onwards will be updated 2 months in advance)
- Dec 2026 ~ Feb 2027 : 17:00 ~ 00:00
- Mar 2027 : 17:30 ~ 00:00
Please note last entry will be 23:00. Ticketing and entry may close early if many are waiting.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals on the trail.
Is there parking available?
Parking is available at the entrance to the venue. However, parking spaces are limited and may not be available when the lot is full.
For a smoother visit, we recommend using public transportation or taking a taxi.
Is the venue accessible?
This experience takes place along an outdoor forest trail, with most of the route consisting of natural, unpaved paths. Please note that wheelchair access may be limited along the trail and at some areas of the experience.
Is the experience accessible for deaf/visually impaired people?
We are happy to confirm that people with visual or hearing impairments will be able to enjoy this experience. Please note, however, that dedicated assistive equipment or programs for guests with visual or hearing impairments are not provided by the organizers.
Are there any special effects or loud noises in the experience?
There will be lighting sequences created within the lighting design that will have some flashing lights contained within them, however, these will not be strobe lighting. We have worked to guidelines on photosensitive epilepsy and will adhere to the industry standard of synchronizing effects and locking the sequences to ensure that lights do not operate at more than 5 flashes per second.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a walkthrough experience, but if you need a little rest, you will be able to find some seats for you to have a break.
Will restrooms be available on site?
This venue has restrooms—please ask our staff on site for indications.
Environmental Impact
Will the lights and sounds affect the natural habitats in the woodlands?
Our overall sound levels are low in the areas where music is being used. We are using localized, limited lighting and we will return the woods to darkness each evening.
Were any trees or animals affected by this Experience?
The vast majority of the overall woodland will remain completely untouched by the experience and should have minimal impact to natural habitats.
Miscellaneous
Ticket related contact details:
You can receive assistance by:
What are the prohibited items at the experience?
- Weapons
- Alcohol
- Food
- Animals/Pets (service animals only)
- Drugs and drug paraphernalia
- Flammables
- Torches
- Lasers
- Promotional items/unauthorized solicitations/vendors (including flyers, samples, giveaways)
Can I take photos or record the experience?
Feel free to take photos and don’t forget to share your best photos on social media using the hashtag #HPForbiddenForestExperience. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
What if it rains?
This is an outdoor trail and will go ahead even if there is rain. Guests are encouraged to dress appropriately and can bring small personal umbrellas. If due to the weather forecast the event cannot be held, we will notify you via email at the same address linked to your Fever account. When in doubt, please remember to check your spam folder too.
Will I be in a group with other guests?
You will not be asked to join a group, but to follow the trail at your own pace.
Is there a Lost & Found?
We would recommend asking the staff at the venue if they have found your belongings. If you cannot ask them on site, please contact us at +82-507-1326-9680