The Experience
What can I expect from Harry Potter: A Forbidden Forest Experience?
Take a walk through an enchanting woodland filled with magical creatures and moments from the Harry Potter™ and Fantastic Beasts™ series. This outdoor light trail, inspired by the iconic Forbidden Forest, will have you reliving some of your favorite moments as you explore after dark the sounds, lights, and special effects that bring the wizarding world to life.
How long is the experience?
Your adventure will likely last 60-90 mins. However, there is lots to see and do at your own pace, so make sure you save some extra time to make the most of everything on offer!
Will there be merchandise for sale?
Yes, there will be an on-site shop for Harry Potter™ and Fantastic Beasts™ merchandise to purchase.
Do I need to have watched the movies?
We encourage it! But even if you are brand new to Harry Potter™ and this is your first foray into the magical world, you will enjoy the experience regardless.
What time should I arrive?
Please arrive 15 minutes prior to your scheduled start time. This is to ensure you have enough time to check-in before entering the experience.
What time does the village and experience close?
The village will close 90 minutes after the final session starts.
Will restrooms be available on site?
Yes.
Will it be scary?
This is a family experience, however elements may be perceived as a little spooky for certain individuals. If you have arachnophobia, please let us know when you arrive and we can make sure that we accommodate any needs to avoid spiders.
What is the minimum age?
There is no minimum however, given it is a lit trail at night, containing magical creatures from the film series, some younger Guests might find elements a little bit spooky. We recommend that all children under the age of 12 years old be accompanied by an adult.
Children under what age enter free?
Children 2 and under come for free!
What is the dress code?
Please remember this is an outdoor winter trail, we strongly recommend you wear sensible outdoor shoes for uneven terrain and that you dress warmly.
Will catering units accommodate dietary requirements?
There will be a range of hot and cold food, both savory and sweet, with vegetarian, vegan and gluten-free options available.
Tickets
Where can I get tickets?
All tickets must be pre-purchased ahead of time through one of the following
three channels:
Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?
We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already sold out. Please
contact us for more information. Make sure to include your ticket order number.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket on the Fever App. Please
contact us for additional help. Make sure to include your ticket order number.
What is your refund policy?
Tickets may be exchanged or refunded up to 48 hours prior to your booking. You can
contact us and our user support team will process your request. Make sure to include your ticket order number.
I can't find my ticket. What can I do?
You can find your ticket with the QR code in the Fever app, within the Tickets section. If you don't have it installed, you can download it from
Google Play and
Apple Store. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please
contact us.
Do I need to print my ticket?
No, ticket validation will be through contactless tickets directly in the Fever App.
Can I pay my ticket with cash?
Cash payment will not be possible. All tickets must be pre-purchased through the Website or APP.
Do you provide free tickets for young children?
Absolutely, children 2 and under can come enjoy the trail for free.
Access
What happens if I arrive late?
While we do our best to accommodate, latecomers are not guaranteed admission.
I am a wheelchair user, is the trail suitable for me?
Our pathway is mostly paved, but there is a compacted stone section at the beginning which can make it difficult for a wheelchair to pass. However, we have motorized wheelchairs for adults that can be held for your session. While we always work to ensure the pathways are flat, given the time of year guests should expect that the surface may be uneven in areas. Please contact our Access Officer
here to discuss facilities and how you can enjoy the trail.
Do you have Accessible facilities?
On-site we are offering the following facilities:
- Accessible parking places will be available in the experience’s car park to visitors with a reduced mobility parking card. Please book your spot in advance by sending an email to access_littleelm@feverup.com requesting
an accessible parking place.
- Accessible restrooms are available both at the beginning of the trail and in the Village.
- Motorized wheelchair hire will be offered at the trail entrance please book in advance through access_littleelm@feverup.com
Special Accommodations and ADA requests?
The venue is accessible to people with reduced mobility. We are happy to help with more information and special accommodations. Since every situation is unique, please email our Accessibility Officer
here.
Are dogs permitted?
Only assistance dogs are permitted on the trail.
Will there be any medical & welfare facilities?
There will be medical facilities on site located in the Village.
Are there any special effects or loud noises in the experience?
There will be lighting sequences created within the lighting design that will have some flashing lights contained within them, however, these will not be strobe lighting. We have worked to guidelines on photosensitive epilepsy and will adhere to the industry standard of synchronizing effects and locking the sequences to ensure that lights do not operate at more than 5 flashes per second.
How do I reserve a disabled parking space?
These are available to anyone booking/bringing a motorized scooter or with a placard or need - please send us your registration plate and/or placard number to
this email and we will take care of this for you.
Can I use my own motorized scooter on the trail or am I better to hire one?
We have ensured that the trail is accessible throughout and you are welcome to bring your own scooter which many Guests prefer to do.
How do I book a motorized Scooter?
Our motorized scooters are available to anyone with a disability on a first come first served basis.To reserve one, please email us at
access_littleelm@feverup.com confirming you are eligible to book one of our scooters and the date and time of your session. We will be very pleased to reserve one for you. Should one not be available, we will offer you alternative dates.
Are motorized scooters free of charge?
Yes, they are bookable on a first come first served basis and are free of charge.
How was the trail created?
The woods have pre-existing paths which are used for the majority of the trail. The remaining will follow an existing path which is being improved for the experience.
Environmental Impact
Will the lights and sounds affect the natural habitats in the woodlands?
Our overall sound levels are low in the areas where music is being used, we are using localized, limited lighting and we will return the woods to darkness each evening.
Were any trees or animals affected by this Experience?
The vast majority of the overall woodland will remain completely untouched by the experience and should have minimal impact to natural habitats. Working in conjunction with the venue manager, any sapling trees that are removed for the event will be replaced within the wood system with species benefiting the overall health of the wood.
Miscellaneous
Covid safety on site
The entire trail experience and village area is outdoors, nonetheless any local COVID-related regulation in place at the time of the experience will be observed.
Prohibited items
Alcohol
Food
Weapons including but not limited to
firearms, projectile weapons, ammunition, bladed, edged, or sharp tools or
implants, club-like items and striking devices, explosives or combustible
chemical compounds and mixtures, and disabling chemicals such as mace or
pepper spray. (including replicas)
Animals/Pets (service animals only)
Audio recording devices
Drugs and drug paraphernalia
Flammables
Torches
Lasers
Professional cameras
Promotional items/unauthorized solicitations/vendors (including flyers, samples, giveaways)
Selfie sticks/tripodsLarge golf-style umbrellas (small personal umbrellas are ok)
Can I bring my firearm to the Experience?
No weapons of any kind are allowed within the Experience or on Little Elm Park property. While Texas is an open-carry state, we reserve the right to turn away any Guests who do not adhere to the Prohibited Items List and Policy.
What if it rains?
This is an outdoor trail and will go ahead even if there is rain. Guests are encouraged to dress appropriately and can bring small personal umbrellas. Large golf style umbrellas are not permitted.
Can I take photos of the experience?
Absolutely! We encourage Guests to take photos throughout the experience. Don’t forget to share your best photos on social media using the hashtag #HPForbiddenForestExperience
Will I be in a group with other guests?
You will not be asked to join a group, but to follow the trail at your own pace.
Contact details
Our user support team can be contacted in two ways:
Who do I contact about lost property?
Please email
lostproperty_littleelm@feverup.com with any lost property queries. All lost items will be held on site until the end of the run for guests to collect, or they can be returned at your cost.
What if someone has an invisible disability?
We encourage people with invisible disabilities to let our on-site team know if they need help to enjoy their experience.
Can I pay with cash at the venue?
No, the Forbidden Forest Experience is a cashless site.
Do I need a wand?
No wands are needed to enjoy this event. You will get to cast your own patronus with one of our beautiful wands inspired by the Wizarding World.
Little Elm, TX
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