The Experience
What can I expect from Harry Potter: A Forbidden Forest Experience?
Inspired by the iconic Forbidden Forest and featuring creatures from the Harry Potterand Fantastic Beasts series, mesmerising lights will transform the landscape into a magical outdoor trail. Visitors will discover some of their favourite moments from the Forbidden Forest, encounter magical creatures such as Hippogriffs, Unicorns, and Nifflers, and practice casting their very own spells.
How long is the experience?
Your adventure will likely last 45-60 minutes. However, there is lots to see and do at your own pace, so make sure you save some extra time to make the most of everything on offer!!
Will there be merchandise for sale?
Yes, there will be an on-site shop for Harry Potter: A Forbidden Forest Experience merchandise to take home.
Do I need to have watched the movies?
We encourage it! But even if you are new to the Harry Potter™ and Fantastic Beasts series you can still enjoy the experience.
What time should I arrive?
Please arrive 15 minutes prior to your scheduled start time. This is to ensure you have enough time to check-in before entering the experience.
Will it be scary?
This is a family experience, however elements may be perceived as a little spooky for certain individuals. If you have arachnophobia, please let us know when you arrive, and our team onsite to assist you through the area.
What is the minimum age?
There is no minimum, however, given it is a lit trail at night, containing magical creatures from the film series, some younger Guests might find elements a little bit spooky. We recommend that all children under the age of 12 years old be accompanied by an adult
At what age can children enter for free?
Children 3 years old and below may enter for free!
What is the dress code?
Please remember this is an outdoor trail, we strongly recommend you wear sensible outdoor shoes for uneven terrain and that you dress comfortably for Singapore’s climate.
Tickets
Where can I get tickets?
All tickets must be pre-purchased ahead of time through one of the
following three channels:
Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?
We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already been sold out. Please contact us for more information. Make sure to include your ticket order number.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket on in the Fever App. Please contact us for additional help. Make sure to include your ticket order number.
What is your refund policy?
Tickets may be exchanged or refunded up to 48 hours prior to your booking. You can
contact us and our user support team will process your request. Make sure to include your ticket order number.
I can't find my ticket. What can I do?
You can find your ticket with the QR code in the Fever app, within the Tickets section. If you don't have it installed, you can download it from
Google Play and
Apple Store. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please
contact us.
Do I need to print my ticket?
No, ticket validation will be through contactless tickets directly in the Fever App.
Can I pay my ticket with cash?
Cash payment will not be possible. All tickets must be pre-purchased through the Website or APP.
At what age can children enter for free?
Children 3 years old and below can come enjoy the trail for free.
What's the difference between Resident and Tourist?
Resident Tickets apply to guests with Singapore Citizens, Permanent Residents, and all valid pass holders (E Pass, S Pass, Work Pass, Work Permit, Dependent's Pass, etc.)
Tourist Tickets apply to guests that are NOT local pass holders, permanent residents or Singapore citizens.
Do you offer carer tickets?
Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant/support worker at the entrance of the venue.
Will I be able to revisit the experience within the day?
The ticket allows a single entry where the experience is a one-way journey and guests will not be allowed to re-enter the experience.
Access
What happens if I arrive late?
Late comers may not be admitted.
I am a wheelchair user, is the trail suitable for me?
Our pathway is on tar roads, which will be accessible for wheelchair
users. There are parts of the trail that are on an incline, and
wheelchair users may require some assistance in these segments. There
will also be part of the trail where the road narrows, but we will
have alternative routes for wheelchairs.
- We will endeavour to ensure the pathways are flat, however given the time of year guests should expect that the surface may be uneven in areas. If you might need some clarification about accessibility of the experience, please contact our Access Officer here, and we can discuss how you may best enjoy the trail.
Are dogs permitted?
Only assistance dogs are permitted on the trail.
Will there be any medical & welfare facilities?
There will be medical facilities on site located near Siloso Green.
Are there any special effects or loud noises in the experience?
There will be lighting sequences created within the lighting design that will have some flashing lights contained within them, however, these will not be strobe lighting. We have worked to guidelines on photosensitive epilepsy and will adhere to the industry standard of synchronizing effects and locking the sequences to ensure that lights do not operate at more than 5 flashes per second.
Will restrooms be available on site?
Yes, there will be public restrooms available near our site.
Is there parking available?
We recommend parking at Beach Station (15min walk to the experience, or 10min by Bus/Beach Shuttle). There is also parking at Southside, Shangri-La Rasa Sentosa and Imbiah Walk, however parking slots are limited and parking charges may vary. There are parking lots for persons with disabilities at Beach Station Parking. For more information see “
How to get to Sentosa”
Can I use my own motorized scooter on the trail?
We have ensured that the trail is accessible throughout, and you are welcome to bring your own scooter.
Is the trail accessible by strollers ?
The trail is accessible by strollers as well as motorized scooters.
Environmental Impact
Will the lights and sounds affect the natural habitats in the woodlands?
Our overall sound levels are low in the areas where music is being used, we are using localized, limited lighting and we will return the woods to darkness each evening.
Were any trees or animals affected by this Experience?
The vast majority of the overall woodland will remain completely untouched by the experience and should have minimal impact to natural habitats. Working in conjunction with the estate manager, any sapling trees that are removed for the event will be replaced within the wood system with species benefiting the overall health of the wood. Therefore, we will not reduce the woodland, but look to increase the number of heritage species on the estate.
Miscellaneous
Prohibited items
- Food
- Animals/Pets (service animals only)
- Audio recording devices
- Drugs and drug paraphernalia
- Flammables
- Torches
- Lasers
- Professional cameras
- Promotional items/unauthorized solicitations/vendors (including flyers, samples, giveaways)
- Selfie sticks/tripods
What happens to my ticket if it rains?
It is a rain or shine event and session entry will continue. However, entry to the experience might be temporarily suspended for safety due to inclement weather conditions in the area. Sessions affected by the suspension could reach out to onsite Guest Services and Ticketing located at the entrance for more information or make arrangements with our
user support team.
Can I take photos of the experience?
Absolutely! We encourage guests to take photos throughout the experience. Don’t forget to share your best photos on social media using the hashtag #HPForbiddenForestExperience
Contact details
Our user support team can be contacted in two ways:
Can I pay with cash at the venue?
No, the Forbidden Forest Experience is a cashless site.
Do I need a wand?
No wands are needed to enjoy this event. You will get to cast your own patronus with one of our beautiful wands inspired by the Wizarding World.
Sentosa
Interactive
Family friendly
Outdoors
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